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RampFest Stays Open - Holidays in Full Swing!

by Chris Bierton July 01, 2020 5 min read

RampFest Stays Open - Holidays in Full Swing!

Right now, School Holidays are in full swing at RampFest - and damn it's good to be back!  Since reopening, it's been awesome to see so many of our regular faces coming back to ride / skate / scoot.  

Once again, we want to thank our amazing customers for their ongoing support of RampFest.

It's also a good time to thank the amazing staff team we've got - as many people have noticed, while we were closed, we made some changes and did a little bit of renovation to our front counter.   Our team worked super hard during the original lockdown to make this happen and it's great to get such positive feedback about it.

It's been a crazy week since we reopened, and we just wanted to give everyone a good update on the big changes announced by the Vic State Government yesterday... 

New Lockdowns DO NOT affect Braybrook

Firstly, after yesterday's news about new lockdowns across Melbourne, we're stoked to say that we are NOT in one of the lockdown suburbs or postcodes.  

So what does that mean?  
Well, you can still visit RampFest and we're still open under our existing CovidSafe procedures.  Our Sessions, Parties, Holiday Programs and Retail Store are all open as per normal - and online bookings are essential.  Our School Holidays in particular are booking up fast, so please get in quick.  You can BOOK HERE.

Is it Safe to visit RampFest?
Visiting RampFest right now is as safe as going to a coffee shop or visiting any other venue.  We've been paying close attention to the advice of health authorities throughout this process and we've made the recommended changes to our session limits, room limits and venue operations to keep everyone as safe as possible.  This includes:
  • Limit of 20x people per Session - in our park, this allows almost 50 sqm p/person, more than 10x the recommended amount.  Plenty of space for social distance and safe riding.
  • Hourly sanitising of all high-touch surfaces
  • Separated entry / exit lanes to enter RampFest
  • Closure of our Foam Pit - yeah, we know this one sucks, but the foam pit is the highest chance of spreading any illness in our venue.  Closing it will help keep you all safe and riding everything else.

What if I live in one of the Lockdown Postcodes?

Unfortunately, this means that you won't be able to visit RampFest for the next 4 weeks.  We don't want anyone to break the rules around the new lockdowns - we know is sucks, and we'd love to have you all back riding as soon as we can.  But hopefully this will all be for the best.  If you have an existing booking with us, please email info@rampfest.com.au to reschedule.

Over the next few weeks we'll be sharing plenty of videos to keep you pumped - so that when this new lockdown is over, you can get back to riding.
If you are looking for any further info about attending RampFest right now, please keep scrolling down to read the full "Covid-19 Guidelines for attending RampFest".

Article by:



Chris Bierton

Rampfest Owner / BMX Rider

Em:  Chris@Rampfest.com.au

 

 

 

Covid-19 Guidelines for Attending RampFest:

Rampfest will be opening with a whole new set of guidelines so please read these carefully:

  • If you have any symptoms or have travelled at all in the past 14 days, please stay home and keep everyone safe.
  • Please adhere to social distancing whenever you are here so we can stay open.  This means maintaining a 1.5m distance when riding at all times.
  • Come in groups with as many riders to a parent as possible.  We have very limited viewing space and must comply with capacity limits on each space, so please remember this when booking.
  • Please follow all signage and be patient as we work through this new structure, we want you to have the best experience possible whilst being safe too.
  • Please remember that our staff have the right to a safe workplace and we reserve the right to refuse entry to anyone we believe is not fit to be at Rampfest.
  • Before your visit, you'll receive a reminder email with detailed instructions for your arrival.  Please read this and follow the guidelines to keep everyone safe and RampFest running smoothly.

Arriving for your Session

When you visit RampFest, please follow these simple steps to help our staff manage our new procedures:

  • Sessions will have strict start and end times to ensure everyone has a fair go.  This is to ensure we do not go over capacity and you do not miss out on your riding time.
  • Please come ready to ride with shoes laced, pads on, helmets done up and bookings ready to go.
  • When you arrive, please wait outside our main entrance (on the outdoor ramps), until we call you in for your session.
  • At the end of each session, we'll give everyone a "10-mintues-to-go" warning. 
  • Please get ready to leave during this time so that the next group can start on time.

RampFest Members:

All Rampfest Members will be contacted with a special promo code for their bookings, but please note Ultimate Memberships (direct debit / unlimited visits) have not been restarted as yet.  With the capacity limits imposed, it isn't possible for us to offer our "unlimited entry" passes right away.  No membership fees will be charged during this time, and you'll be able to book sessions at the Members Price of $15 p/session. We apologise for any inconvenience, but we need to make sure we can stick around for the long haul, and want to make sure you have a safe experience along with everyone else too. Please remember this is temporary and will be updated as soon as the restrictions are.

Customers with Existing Bookings

If you were one of our awesome customers who had a booking before COVID-19 and kept your booking with us you will be contacted directly with a special promo code to use on any bookings you like, whether it is for parties, sessions or holiday programs.

Additional Safety Measures

When you visit RampFest, you might also notice some additional safety measures in place - here are some of the extra things we're doing throughout the day:

  • All high-touch surfaces are sanitised every hour and in between all sessions.
  • Hand Sanitiser will be supplied at the front counter for customers.  Please note that this is a hot-product right now and we still encourage everyone to bring their own just in case.
  • Through our booking system and waiver system, we keep records of who attended every session and your contact details.  In the event of a confirmed Covid-19 case at RampFest, we'll be reaching out to everyone who attended the affected session, and the sessions either side.  This will be in compliance with Government Health & Privacy policies.
  • Our foam pit is still closed to all attendees.
  • All Staff have received additional training in Covid-19 Safe practices in the workplace.

More Information

If you have any further questions about our Bookings or Covid-19 reopening policies, please get in touch with us via:

Ph:  03 9311 3998

Em: Info@rampfest.com.au 


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