Shipping policy

RampFest Indoor Skatepark Shipping Policy

Shipping costs (all prices in AUD):

All orders are shipped with flat rates depending on your location and total weight of your order (shipped weight).

All order are sent using the most cost effective option of Australia Post, Aramex, Couriers Please, or TNT.

Full tracking is provided with all orders.

VIC/NSW/TAS/ACT Shipping Rates:

Less than 1kg = $10
1kg - 10kg = $20
Over 10kg (Bulky Item) = $49

QLD/SA Shipping Rates:

Less than 1kg = $15
1kg - 10kg = $25
Over 10kg (Bulky Item) = $69

WA/NT Shipping Rates:

Less than 1kg = $15
1kg - 10kg = $30
Over 10kg (Bulky Item) = $99

When will my order be sent out?

RampFest is packing and sending orders Monday - Friday!
Stock updates daily into our floor stock, some items showing are located at an alternate warehouse and will be sent out to you as soon as it is received from that warehouse in 1-7 business days.
If there is a delay in shipping outside that period we will contact you to arrange an expected shipping date.
Shipping times can vary based on the type of item and the amount of orders we have to dispatch. Please allow a considerable amount of time if your order is a gift.

How do we ship?

We use Australia Post eParcel service to ship the majority of our orders, excluding bikes and bulky items.
Each package will be sent with full tracking.
Couriers do not operate on weekends/public holidays and the estimated shipping time varies on the time of year.
Bigger parcels may need to be collected from your local post office and a slip will be left by Aus Post at the mailing address provided by you as notification.
We are not responsible for transit times.

BMX Bikes/Bulky Item Shipping

BMX Bikes and bulky items are not accepted to P.O. Boxes or Parcel Lockers due to Australia Post parcel size guidelines - we need a valid street address in order to send these items to you.

Click & Collect/Pick up option:

When checking out online, select Pick up as your preferred delivery option.

Online orders are available for pick up at our retail shop location.
You will be notified by e-mail or phone once order is ready for collection
Please wait until we have confirmed that your goods are ready before coming in store to avoid disappointment.